Tuesday, November 11, 2008

Are your objectives SMART ?


Yesterday we talked about Teams and performance. Today we will discuss Team Objectives.

It is essential, when starting a project, that the team fully understands what the Objective is. This might sound obvious but is also something which is often overlooked. Sometimes the team is formed and the project kicked off without any clear statement about the Objective of the project. Consequently different Team members have different views on what the Objective is and this inevitably leads to unnecessary conflict and wasted effort.

The time to set Objectives is during the Storming phase of Team formation. During this period the Objective may be “kicked around” and debated until a consensus is found. This will happen at the beginning of the Norming phase. The team leader provides a pivotal role in agreeing objectives by setting the scene and putting things in context.

Objectives should be S.M.A.R.T:-

Specific.

Objectives need to be specific. They need to stipulate what is required, why it is required, when is it required & by whom.
The more Specific you can be about the Objective the greater your chance of success.

Measurable.

Objectives have to be measurable so you can track progress towards your goal. Establish suitable charts which track progress in a clear way.

Achievable

Objectives MUST be Achievable; they must possible given the resource constraints of the project. It may be tempting to set Objectives which are deliberately not achievable in order to exert maximum effort from the team but, more often than not, this will lead to disappointment and loss of morale. Far better to set Achievable Objectives which will give a boost to morale when met.

Realistic.

Objectives MUST be Realistic. The setting of Objectives beyond the technical competence of the team or outside of its political remit will only lead to disappointment & poor morale. Also Objectives should not be too lax otherwise the Team will not be motivated and the outcome may not be favourable with external competitors.

Targets

Performance Objectives should be published & measured against targets.

SMART Objectives lead to SMART Performance !

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